Hospitality hiring, run by agents. Decided by your team.
Named AI agents source, screen, verify and interview reservations, guest services and revenue support candidates against your service standards, then hand your team an evidence-scored shortlist a minimum of 50% faster. Hire locally, through our recruiters, or build an offshore support team we employ for you.
Min 50%
Faster from brief to shortlist
24/7
AI agents working every hospitality brief
70%
Savings on offshore support teams
3-month
Free replacement guarantee
Guest expectations keep rising. Local labour supply does not.
How the agents run a hospitality hire.
Every hospitality brief carries the sector context: which booking systems, which service standards, which guest communication skills matter. The agents work it around the clock.
Sift screens on arrival
Every application is read the moment it lands and scored against the hospitality brief: booking system experience, guest communication history, review platform familiarity. No CV waits while peak season approaches.
Meet the agentVera verifies the claims
Vera phones every promising candidate before you do, testing the claims that matter to guests: which property management systems they have actually used, how they handled difficult guests, why they left.
Meet the agentIris runs the interview
A recorded video interview with job-specific questions, scored on what candidates actually say and do, including the communication skills guest-facing roles live on. Your manager watches a fifteen-minute replay.
Meet the agentA human decides
The agents score, flag and rank; your team reviews the evidence and makes every hiring decision. Signals are surfaced for review, never acted on automatically.
Meet the agentPopular roles for hospitality & tourism businesses.
From reservations to revenue management, the most in-demand positions we source and screen.
The AI keeps working after the offer is signed.
Alexia, the same AI engine that coordinated the hire, runs the everyday work for the team you build: triaging guest and booking correspondence, keeping rosters and shift handovers on the calendar, and writing up meeting notes and follow-ups, so your reservations and admin staff spend their time on the guests who need a person.
Explore AlexiaAlexia, on your team's side
Working from day one, on every hire
- Inbox triage for guest and booking correspondence
- Rosters, shift handovers and meetings scheduled automatically
- Meeting notes and follow-ups written for the team
Four ways to hire for your business.
Every model runs on the same agentic platform. Pick how much of the work you want to own, role by role.
Self-serve platform
Post the role, set the budget, and the agents source, screen and interview while your operations manager reads the evidence and decides.
See platform tiersTeamified Search
One specific hire, from a general manager to a revenue director. A vetted shortlist, and you pay only on a successful placement.
Explore SearchManaged Recruitment
A dedicated recruiter across several open roles at once, ideal for staffing up reservations and guest services ahead of a peak season.
Explore Managed RecruitmentGlobal Outsourcing
A dedicated offshore reservations and guest communications team, recruited on the platform and employed compliantly on our own registered entities, at up to 70% less than local hiring.
Explore Global OutsourcingHiring for hospitality & tourism: what you need to know.
Why hospitality and tourism businesses are building offshore support teams
Hospitality is one of Australia's most labour-intensive industries, with wages often representing 35 to 40% of revenue. The challenge for hotel groups, resorts, and tourism operators is that many of their highest-volume support functions (reservations handling, online review management, social media, back-office admin) don't need to happen on-site or at local wage rates.
Teamified's hospitality clients have moved these functions offshore, building dedicated teams in the Philippines and Sri Lanka that handle the volume work at 30 to 40% of local cost. The result is that local staff can focus on the in-person, guest-facing work that actually requires a physical presence.
Which hospitality support functions work best with a global team
Reservations and booking management, online reputation monitoring and response, social media management, email marketing, revenue reporting support, and back-office finance are all regularly performed by Teamified's hospitality clients from offshore locations.
The key is that these roles are communication-driven and can be clearly specified. The platform gives hospitality managers visibility over response times, task completion rates, and team activity, so offshore guest communications teams are as accountable as any front desk team.
Managing peak season staffing without the permanent overhead
Seasonality is the defining challenge of hospitality workforce management. The staffing model that works for January doesn't work for July, and traditional hiring cycles can't respond fast enough to seasonal peaks without significant over-staffing year-round.
Because the agents work every brief around the clock, evidence-scored shortlists arrive a minimum of 50% faster than a traditional process. Offshore teams can be scaled up ahead of peak periods and adjusted as demand changes, without the recruitment lead times and redundancy costs that come with local hiring. For multi-property hotel groups, the ability to flex support capacity across the portfolio from a central offshore hub is a significant operational advantage.
Frequently asked questions
Everything hospitality and tourism businesses need to know about hiring with Teamified.