Outsource The Best Customer Support Representatives, Anywhere With Teamified
Find skilled professionals ready to drive results - hired in days, not weeks.
At Teamified, we connect you with world-class talent across a wide range of industries and business functions. Our streamlined process guarantees you get leading customer support representatives - fast and hassle-free - so you can scale without the headaches.
The smarter way to build your customer support team.
Need to deliver exceptional customer experiences that build loyalty? Our customer support representatives help you provide responsive, empathetic service across all channels, resolve issues efficiently, and turn customers into advocates. Teamified talent, 100% dedicated to your business, driving growth and delivering results.
Why Choose Teamified
We make hiring customer support representatives simple, fast, and reliable
Speed
Hire in days with our pre-vetted talent pool
Quality
Top 3% of customer support representatives with proven track records
Compliance
All candidates verified for certifications and background
Cost-Efficiency
Save up to 70% compared to traditional hiring
Ongoing Support
Dedicated account manager and replacement guarantee
Our Streamlined Hiring Process
From requisition to onboarding in 7 simple steps
Submit Requirements
Post your hiring requisition in 2 minutes
AI-Powered Matching
Instantly matched with our thousand-talent pool
Review Profiles
Access comprehensive candidate data and portfolios
Watch AI Interviews
View pre-recorded AI interviews of matched talent
Recruiter Screening
Optional initial interview or schedule directly
Extend Offer
Make your offer with confidence
Onboarding & Support
We handle onboarding, management, and ongoing support
Submit Requirements
Post your hiring requisition in 2 minutes
AI-Powered Matching
Instantly matched with our thousand-talent pool
Review Profiles
Access comprehensive candidate data and portfolios
Watch AI Interviews
View pre-recorded AI interviews of matched talent
Recruiter Screening
Optional initial interview or schedule directly
Extend Offer
Make your offer with confidence
Onboarding & Support
We handle onboarding, management, and ongoing support
How experienced are our customer support representatives?
From emerging talent to seasoned experts, we have the right fit for your needs
1-3 years exp.
- Proficiency in customer service fundamentals and communication
- Understanding of CRM systems (Zendesk, Intercom, Freshdesk)
- Experience with email and chat support channels
- Familiarity with ticketing systems and workflows
- Ability to handle basic customer inquiries and complaints
- Basic knowledge of customer satisfaction metrics
3-5 years exp.
- Strong proficiency in multi-channel support (phone, email, chat, social)
- Experience handling complex customer issues and escalations
- Ability to optimize response times and customer satisfaction
- Understanding of customer retention strategies
- Proficiency in quality assurance and process improvement
- Experience with team collaboration and knowledge sharing
5-7 years exp.
- Expert in leading customer support teams and operations
- Design and implement customer success programs
- Strong leadership in quality standards and team performance
- Lead a team of support agents and foster excellence
- Experience advising stakeholders on customer experience strategy
- Strategic thinking and ability to align support with business goals
- Ability to build support culture and training frameworks
- Deep knowledge of customer service best practices
- Proven track record of improving CSAT and NPS scores
What Our Clients Say
Trusted by companies worldwide
The flexibility and cultural fit made a huge difference. It wasn't just about filling seats - it was about finding the right people.
Nick Maait
Head of Engineering, Butn
Have a chat with Teamified. You will get a sense that it's much more of a relationship situation where they're really wanting to understand your business, as opposed to a more transactional experience, which is what we found talking with some other providers. The good thing is, there's a team behind you if you pick the right partner to help.
Ryan Ebert
Founder and CEO, Innings
Using Teamified is so much easier. One fee—then they handle all the HR stuff, so you have one less headache as you grow your business. All you want to do is minimise your headaches, and that's what Teamified does.
Ash Brown
Founder and CEO, Empiraa
I encourage all founders to treat this no different than hiring a local resource. The best thing about Teamified? They find great talent, vet them, and give you the flexibility to be as involved as you want in the hiring process.
Michael Nuciforo
Co-Founder and CEO, Thriday
Why our employees love working with Teamified
Keen to know more about our culture?
My favourite part would be the opportunity for growth. I've seen it in the short time that I've been here, and I'm looking forward to more.
JC,
Account Manager
We build culture like we build teams, intentionally
We're proud to have a 4.4 Glassdoor rating that backs that up. Because when people love showing up, great things happen.
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Ready to Build Your Dream Team?
Get in touch for a free consultation and expert advice.
No obligations. No hard sell.