Everything you need to
know about Alexia

Alexia is Teamified's AI-powered productivity platform that helps businesses get answers, automate work, and stay aligned. It includes a central AI Core, specialised AI assistants for every function, built-in HRIS and ATS, Team Connect with chat, channels and video, plus 180+ direct integrations with broader connectivity through APIs, webhooks, and MCP-compatible tools - all built into Free to start. It connects to the tools your company already uses.

Alexia is built for teams - business leaders, managers, and operations teams who want to make faster, better-informed decisions. Whether you're a startup founder, department head, or operations manager, Alexia helps you stay on top of everything without the manual overhead.

Unlike general-purpose AI chatbots, Alexia connects directly to your business tools - HubSpot, Google Workspace, Xero, Slack, and more. As a purpose-built operating platform, it understands your specific data and provides contextual answers, not generic ones. It includes goal tracking, specialised AI assistants, and automated reporting - built for business operations.

Alexia is built by Teamified, the global workforce platform behind this site. Teamified is headquartered in Melbourne, Australia, with over 5 years of experience in global outsourcing and a network of 250,000+ professionals.

You can ask things like: 'Create a business performance report', 'Summarise today's important emails', 'Show sales pipeline performance', 'Which goals are behind schedule?', or 'Draft a reply to this email'. Alexia understands natural language and pulls data from your connected tools to give you automated business reports.

Alexia's AI assistants are specialised AI agents for different areas of your business - Finance, Sales, HR, Legal, Marketing, and more. Each assistant understands its domain, can answer questions, run analyses, and work autonomously on your behalf.

Yes. Alexia includes a full goal and task management system. You can set business goals, assign owners and trackers, and get AI-powered progress updates. Alexia proactively alerts you when goals are at risk or falling behind schedule.

Yes. When connected to Gmail or Google Workspace, Alexia can read, summarise, and draft emails. It surfaces what matters, flags urgent items, and helps you keep your inbox under control.

Team Connect is Alexia's built-in video meeting and collaboration tool. It includes crystal-clear video calls, AI meeting coaching, automatic transcription, post-meeting analysis with key decisions and action items, and smart scheduling. Chat, channels, and video are all built into Free to start.

Yes. Alexia includes a built-in HRIS (People module) for managing employee records, leave tracking, org charts, and team directories. It also includes a full ATS (Applicant Tracking System) for recruitment - job postings, candidate pipelines, interview scheduling, and offer management. Both are built into Free to start at no separate add-on fee.

The AI Executive Assistant is a specialised assistant that handles daily briefings, calendar management, email triage, meeting preparation, and strategic summaries. It acts as an always-on chief of staff, keeping leaders informed and helping them make faster decisions.

Alexia integrates with a growing list of business tools including Google Workspace (Gmail, Drive, Sheets, Calendar), HubSpot, Salesforce, Google Ads, Meta Ads, Google Analytics, Xero, Slack, Notion, GitHub, and more. We're constantly adding new integrations.

Connecting your tools is simple - just authenticate through OAuth (secure sign-in) or provide an API key. Alexia guides you through the process step by step. Most integrations take less than a minute to set up.

Absolutely. You have full control over which integrations are connected and what level of access each one has. Integrations support multiple access modes including organisation-wide, restricted, and individual access levels.

Yes. Alexia uses enterprise-grade security including AES-256-GCM encryption for data at rest, TLS 1.3 for data in transit, role-based access controls, multi-tenant isolation, and comprehensive audit logging. Authentication credentials are hashed using bcrypt. ISO 27001 certification and SOC 2 Type II compliance are in progress.

Alexia processes your data to provide insights and stores conversation history so you can reference past interactions. Your connected integration data is accessed in real-time and not permanently stored unless required for features you've enabled (like goal tracking or document analysis).

Alexia is designed with privacy by design principles. We comply with the Australian Privacy Principles (APPs) and implement safeguards for GDPR compliance. For more details, see our Privacy Policy and Terms of Service.

Yes. You can request deletion of your data at any time by using the bug report button in your Alexia dashboard or by navigating to Settings > Support and Feedback. Upon account termination, all your data is deleted within 30 days, except where retention is required by law.

You can sign up directly on our website with your email and password, or sign in through Teamified SSO if your organisation uses it. The sign-up process takes less than two minutes.

Yes - the Free plan is permanent. There's no subscription, no per-seat fee, no time limit, and no credit card required. Every account includes $10 of AI credits each month, which covers what most users do. If you ever need more, top up pay-as-you-go ($10 minimum, billed in advance).

We offer email support at hello@teamified.com, in-app chat assistance, and personalised onboarding for team plans. Our team is based in Melbourne, Australia, and we typically respond within 24 hours.

Alexia has one plan: the Free plan. It's $0/month with no subscription, no per-seat fee, and no credit card required, and it includes Team Connect chat and video, the full AI executive assistant, the AI notetaker, AI managers and agents, 180+ integrations, and the built-in ATS, People Manager, and HRIS. Every account gets $10 of AI credits each month - over 90% of users never come close to using them up. If you need more, top up pay-as-you-go ($10 minimum, up to $200, in $1 steps) or enable auto top-up.

Tokens are units that measure how much AI processing your team uses. Every question, report, email summary, or analysis consumes tokens. The Free plan includes $10 of AI credits every month (renews on the 1st, doesn't stack) - that covers what most users do. Usage beyond that is pay-as-you-go, billed in advance.

Team Connect chat, channels and video, Hiring (ATS), People Manager, and full HRIS are all built into Free to start - there are no separate add-on fees.

Yes. There are no long-term contracts. You can cancel your subscription at any time and your access will continue until the end of your current billing period.