Outsource the best client relationship managers, anywhere with Teamified

1-3 years exp.

• Demonstrated ability to support client retention and satisfaction through consistent communication
• Assists with the execution of account plans and tracks service delivery outcomes
• Experience managing client requests and coordinating with internal teams for timely responses
• Proficient in using CRM systems and preparing basic reports on client feedback
• Knowledgeable in managing escalations under supervision and following up on resolutions
• Shows initiative in understanding client needs and business goals

3-5 years exp.

• Strong track record in building long-term client relationships and increasing customer satisfaction
• Collaborates with sales, delivery, and technical teams to ensure excellent service
• Able to analyse client data to identify upsell or retention opportunities
• Experience creating and implementing account management strategies
• Comfortable leading client meetings, preparing strategic presentations, and reviewing KPIs
• Demonstrates strategic thinking and ownership over assigned client accounts

5-7 years exp.

• Proven success in managing enterprise-level accounts and executive-level stakeholders
• Develops and drives long-term strategies to grow client relationships and increase account value
• Expert in handling high-value negotiations, client renewals, and conflict resolution
• Mentors and leads teams of client relationship managers, setting best practices and frameworks
• Utilises insights and data to guide client engagement strategies across multiple regions
• Collaborates with C-suite and senior leadership to align client outcomes with company goals